Dashboard

Please note

If your Dashboard module shows two tabs, including Email Activities Liveboard, you can find more information on that section in this article. This tab is only available to users who also have access to Spotler Analytics.

With the dashboard you monitor the results of your effort.

Dashboard Overview.png

In the Dashboard you will see results of:

Customers

In this chart you see:

Customers.png

  • Matched visitors: A matched profile is one where an email is known AND it has website behavior attached to it. 
  • Unmatched visitors: All the rest are unmatched profiles.

Attributed Conversions

In this graph you can see how many conversions were made in a day, and how many of them were attributed to a personalization or journey with the following attribution window:

Attribution windows:

  • Journey conversions: 28 days
  • Personalization conversions: 1 day view, 7 day click/close events

Attributed conversions.png

Note: If a conversion can be attributed to both a journey and a person, it is deduplicated to ensure that the total number of attributions never exceeds the actual number of conversions.

Lifecycles

Here you can see the number of people in a lifecycle stage:

Lifecycles.png

  • Orientation:
    A profile exhibits exploratory behavior or has exhibited exploratory behavior in the past 7 days.
  • Comparison
    A profile has compared multiple products in the past 7 days.
  • Decision
    A profile has issued signals that a purchase is being considered in the past 7 days.
  • Purchase
    A profile has made a purchase in the last 2.

Next to this information you can adjust lifecycles when you have the Lifecycles add-on. Read more about this in the article: App: Lifecycles.

Top performing Personalizations

Only personalizations with a control group are shown here. You can click directly to your personalizations from here:
Top personalizations.png

Top performing Journeys

You can click directly to your journeys from here:
Top journeys.png