Dashboard

With the dashboard you monitor the results of your effort.

Dashboard Overview.png

In the Dashboard you will see results of:

Customers

In this chart you see:

Customers.png

  • Matched visitors: A matched profile is one where an email is known AND it has website behavior attached to it. 
  • Unmatched visitors: All the rest are unmatched profiles.

Attributed Conversions

In this graph you can see how many conversions were made in a day, and how many of them were attributed to a personalization or journey with the following attribution window:

Attribution windows:

  • Journey conversions: 28 days
  • Personalization conversions: 1 day view, 7 day click/close events

Attributed conversions.png

Note: If a conversion can be attributed to both a journey and a person, it is deduplicated to ensure that the total number of attributions never exceeds the actual number of conversions.

Lifecycles

Here you can see the number of people in a lifecycle stage:

Lifecycles.png

  • Orientation:
    A profile exhibits exploratory behavior or has exhibited exploratory behavior in the past 7 days.
  • Comparison
    A profile has compared multiple products in the past 7 days.
  • Decision
    A profile has issued signals that a purchase is being considered in the past 7 days.
  • Purchase
    A profile has made a purchase in the last 2.

Next to this information you can adjust lifecycles when you have the Lifecycles add-on. Read more about this in the article: App: Lifecycles.

Top performing Personalizations

Only personalizations with a control group are shown here. You can click directly to your personalizations from here:
Top personalizations.png

Top performing Journeys

You can click directly to your journeys from here:
Top journeys.png