Open the profile menu at the bottom left and click on Settings. The following settings will appear:
For the API settings, check the API docs.
General account settings
In this overview you will find general settings as accountname, Spotler Activate Subscription, currency and locale.
Data retention settings
Spotler Activate gives you the ability to manage how long data is stored in your account and on your customers' devices.
This allows you to ensure that you stay within the maximum data storage capacity of your account and communicate transparently to customers after how much time data will be deleted.
Data retention
By default, this is set to '12', which means that profiles which weren’t identified will be deleted after 12 months of inactivity. Unidentified profiles are visitors who do not have an email address or userid stored in the 360-degree profile.
By adjusting this setting, you can determine after how many months of inactivity the data of your visitors will be deleted. If you want to delete data of your identified profiles as well, for example because you have a retention in your privacy statement, you can select 'Also delete identified profiles after data retention period expires'. With this setting every profile and their events will be deleted after the retention period. This is irreversible; once deleted, the data is gone.
Event removal for known users
There are events that are rarely used after a certain period, but they do count for the account usage and can cause more costs if you exceed your maximum GB. You can delete selected events after the merchant retention period.
An example is the PageView. This event contains minimal information, except for the URL. The first couple of months this can be useful to segment on certain (utm) parameters, but looses it’s value after a while. This event is triggered on every page and will cause a lot of storage capacity. You can select events you want to delete for known and active profiles as well, after the retention period. This gives you more control over the storage and costs. When this is set, you will see the deleted events next to the deleted profiles on the Data page.
When a profile is in an audience with that event, which exceeds the retention period of the event, the profile will remain in the audience for the remainder of the retention. However when you save or repopulate the audience, the profile will be removed from the audience.
Cookie expiration
By default, the Spotler Activate 1st party cookies are valid for 30 years. This means that the cookie remains active on the device of your visitors for 30 years, as long as it is not discarded.
Do you want the cookies to expire earlier? Then set your cookie expiration period yourself.
FTP settings
Use FTPS for periodically imports or for a specific connector.
To use FTP, you need to submit a support request called 'Activate FTP Server' with the account name. The Support Team will send an update once the FTP Server is activated.
Advanced settings
At the end of the page you will find the following advanced settings:
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Don't cleanup products: By default, a product that is no longer in the feed is placed on disabled and removed after 7 days. If you do not want this, you can activate the this option in settings.